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    ContractsGOV.UK User Research Panel - Cloud Platform Services
    Awarded contract

    GOV.UK User Research Panel - Cloud Platform Services

    Awarded
    £206k
    Published 17 Jul 2026

    Provide a cloud-based platform to manage the GOV.UK User Research Panel, including participant management, surveys, and communications.

    🇬🇧United KingdomPublished 17 Jul 2026· 3 months agoviaContracts Finder
    Awarded
    £206k
    Published 17 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £206,000
      Pounds sterling
    • Tender closed
      21 Apr 2026
      5 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CV
      Capricorn Ventis Ltd (Capventis)
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    17 Jul 2026Today21 Apr 2026

    Brief

    This opportunity is for a cloud-based software platform to support GOV.UK's user research and engagement activities. The platform must provide comprehensive participant management capabilities, survey creation and distribution functionality, and integrated communications tools. The service will enable the operation and day-to-day administration of the GOV.UK User Research Panel, which conducts research with members of the public to improve government digital services. Suppliers should be prepared to demonstrate experience in user research technology, data security, scalability, and government service delivery.

    Track record

    12 awards · 10 winners
    Open field

    No single supplier dominates the field.

    In it software, DSIT has awarded 12 contracts to 10 suppliers.

    Who wins here
    1. GARTNER U.K. LIMITED2× · 17%
    2. USERTESTING TECHNOLOGIES LIMITED2× · 17%
    3. CAREERS RESEARCH AND ADVISORY CENTRE (CRAC) LIMITED(THE)1× · 8%
    4. Avella Security Limited1× · 8%
    5. Capricorn Ventis Ltd (Capventis)1× · 8%
    6. SOFTCAT PLC1× · 8%

    +4 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    5d696fae-2b59-4ef4-a884-23c38e718083-906814

    Your fit

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    This went to Capricorn Ventis Ltd (Capventis). Sonar reads DSIT's work like this against your business — who holds it, and whether you could compete or partner next time.

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    Buyer
    DSIT
    Sector
    IT & Software