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    ContractsUnderstanding Acas Helpline Caller Behavior
    Awarded contract

    Understanding Acas Helpline Caller Behavior

    Awarded
    £68.4k
    Published 22 Dec 2025

    This award notice is for a project that has already been sourced through a competitive process under the Crown Commercial Services RM6126 Research and Insights Dynamic Purchasing System (DPS). The project aims to provide the Advisory, Conciliation and Arbitration Service (Acas) with insights into th

    🇬🇧United KingdomPublished 22 Dec 2025· 10 months agoviaContracts Finder
    Awarded
    £68.4k
    Published 22 Dec 2025

    Decision brief

    4 fields
    • Contract value
      est.£68,381
      Pounds sterling
    • Tender closed
      27 Nov 2025
      11 months ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • BI
      BEHAVIOURAL INSIGHTS LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 10 months ago.

    22 Dec 2025Today27 Nov 2025

    Brief

    This award notice is for a project that has already been sourced through a competitive process under the Crown Commercial Services RM6126 Research and Insights Dynamic Purchasing System (DPS). The project aims to provide the Advisory, Conciliation and Arbitration Service (Acas) with insights into the behavior of callers to their helpline. The total value of the contract is £68,381.25. Suppliers should note that this is not a call for new competition, but rather an announcement of the awarded contract to Behavioural Insights Limited. The deadline for any related inquiries is November 27, 2025.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    c7e5fea0-a60b-4a3f-a47e-81146d6b22e0

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    US
    Buyer
    UK SHARED BUSINESS SERVICES LIMITED
    Sector
    Professional Services