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    ContractsEnquiry and Customer Management Services for Older Adults Care
    Open tender

    Enquiry and Customer Management Services for Older Adults Care

    Contract value
    £3m
    Published 5 Oct 2026

    Anchor Hanover Group seeks a service partner to manage customer inquiries, admissions, and occupancy processes across its network of 120 care homes serving over 6,000 older people.

    🇬🇧United Kingdom· Yorkshire and the HumberPublished 5 Oct 2026· TodayviaFind a Tender
    Contract value
    £3m
    Published 5 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £3,000,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Yorkshire and the Humber

    Lifecycle

    Open

    Open tender — no closing date published. Opened today.

    5 October 2026
    Open tender · no closing date published

    Brief

    Anchor Hanover Group, England's largest not-for-profit housing and care provider for older people, operates 120 care homes serving over 6,000 residents across England. The organization seeks a service provider to manage the complete customer journey from initial inquiry through admission acceptance, including enquiry handling, admissions processing, and occupancy management. Services may be delivered through dedicated enquiry and admissions software, Customer Relationship Management (CRM) platforms, comprehensive care technology solutions, or integrated partner models. The successful provider will support operations that prioritize safety, dignity, independence, accessibility, and regulatory compliance in residential care settings.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, Anchor Hanover Group has awarded 1 contract to 1 supplier.

    Who wins here
    1. AZEUS UK LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-0780b0
    AH
    Buyer
    Anchor Hanover Group
    Sector
    IT & Software