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    ContractsIntegrated Statutory Advocacy Service for Tower Hamlets Residents
    Closed contract

    Integrated Statutory Advocacy Service for Tower Hamlets Residents

    Contract value
    £1.5m
    Closed 28 Sept 2026

    Tower Hamlets Council is procuring a nationwide Integrated Statutory Advocacy Service to provide independent mental capacity, care act, and complaints advocacy support to eligible residents.

    🇬🇧United Kingdom· LondonPublished 27 Aug 2026· 2 months agoviaFind a Tender
    Contract value
    £1.5m
    Closed 28 Sept 2026
    Tender deadline passed on 28 Sept 2026.

    Decision brief

    4 fields
    • Contract value
      est.£1,547,480
      Pounds sterling
    • Tender closed
      28 Sept 2026
      4 weeks ago
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Closed

    Tender closed on 28 Sept 2026. Awaiting award.

    27 Aug 2026Today28 Sept 2026

    Brief

    Tower Hamlets Council is seeking a qualified provider to deliver a comprehensive Integrated Statutory Advocacy Service that consolidates two existing advocacy contracts into one nationwide service. The service will support eligible Tower Hamlets residents and those temporarily placed outside the Northeast London area with independent advocacy across all statutory functions. Key services include: Independent Mental Capacity Advocacy (IMCA) including Deprivation of Liberty Safeguards and Relevant Person's Paid Representative functions; Care Act Advocacy (CAA) for individuals with substantial difficulty in care planning or safeguarding decisions; and NHS Complaints Advocacy. The provider must ensure all service users understand and exercise their rights, participate fully in care and support decisions, have their voices represented regardless of capacity levels, and receive consistent, high-quality support across all locations. This is an opportunity to deliver person-centred advocacy that enables vulnerable residents to access statutory protections and make informed decisions about their care.

    Track record

    5 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In this category, Tower Hamlets has awarded 5 contracts to 4 suppliers.

    Who wins here
    1. Newton Europe Limited2× · 40%
    2. Creative Support Ltd1× · 20%
    3. 23 Limited (trading as Smoke Free)1× · 20%
    4. 23 Limited (trading as SmokeFree)1× · 20%

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05eb54

    Track

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    Buyer
    Tower Hamlets
    Sector
    Social Care