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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsServiceNow Platform Support and Maintenance Services for National Transport Authority
    Closed contract

    ServiceNow Platform Support and Maintenance Services for National Transport Authority

    Contract value
    €5.2m
    Closed 26 Oct 2026

    The NTA seeks a ServiceNow Elite Partner to provide comprehensive support, maintenance, and development services for dedicated ServiceNow instances over a 2-5 year contract valued at €5.2-6.6 million.

    🇮🇪IrelandPublished 29 Oct 2026· 5 days agoviaTED
    Contract value
    €5.2m
    Closed 26 Oct 2026
    Tender deadline passed on 26 Oct 2026.

    Decision brief

    4 fields
    • Contract value
      est.€5,242,299
      Euros
    • Tender closed
      26 Oct 2026
      1 week ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇮🇪Ireland

    Lifecycle

    Closed

    Tender closed on 26 Oct 2026. Awaiting award.

    29 Oct 2026Today26 Oct 2026

    Brief

    The National Transport Authority (NTA) in Ireland is seeking ServiceNow Elite Partners to provide comprehensive managed services for dedicated standalone ServiceNow instances. Services include platform support and maintenance, system administration, configuration, development, upgrades, incident and problem management, security governance, reporting, training, licensing management, third-party integrations, and transition services. The contract covers ongoing operations, maintenance, enhancements, and future platform developments. Specialist ServiceNow resources and consultancy services will be provided as needed. Initial contract term is 2 years with optional extensions up to 3 additional one-year periods (maximum 5 years total). Estimated contract value is €5.2 million over the maximum term, with budget reserve up to €6.6 million for additional requirements and variations. Qualified ServiceNow partners with proven expertise in managed service delivery are encouraged to submit tenders.

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    Take action
    View on sourceTED

    Original closed notice on the publisher's site

    Publisher
    Publications Office of the European Union
    Licence
    EU 2011/833/EU + TED reuse notice
    Source
    ted.europa.eu
    Record ID
    750025-2026

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    NT
    Buyer
    National Transport Authority
    Sector
    IT & Software