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    ContractsAI-Enabled Redaction Software for Data Subject Access Requests
    Awarded contract

    AI-Enabled Redaction Software for Data Subject Access Requests

    Awarded
    £54.7k
    Published 22 Sept 2026

    Implement AI-powered redaction software to improve Subject Access Request processing, reduce compliance backlogs, and meet statutory GDPR deadlines.

    🇬🇧United Kingdom· Yorkshire and the HumberPublished 22 Sept 2026· 3 weeks agoviaFind a Tender
    Awarded
    £54.7k
    Published 22 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £54,700
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Yorkshire and the Humber

    Suppliers

    1 supplier
    • GS
      GRAVICUS SOLUTIONS LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    22 September 2026
    Awarded — no open tender advertised

    Brief

    The Council is seeking an AI-enabled redaction software solution to support its statutory obligation to process Subject Access Requests (SARs) under UK GDPR. Demand for SARs has grown significantly from 162 requests in 2020/21 to 235 in 2024/25. The service currently manages a backlog of approximately 100 overdue SARs, predominantly complex social care requests requiring extensive documentation review and redaction. The existing manual process is resource-intensive, time-consuming, and poses operational, regulatory, and reputational risks due to missed statutory deadlines. The Council seeks a solution that automates the redaction process, improves processing efficiency, ensures compliance with prescribed legislative timescales, and reduces the existing backlog. Ideal solutions should handle large volumes of documentation, accurately identify sensitive information requiring redaction, integrate with existing systems, and support the Council's compliance and service delivery objectives.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, Rotherham Borough Council has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. GRAVICUS SOLUTIONS LIMITED1× · 33%
    2. Frontline Data Limited1× · 33%
    3. oneAdvanced1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-07777f

    Your fit

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    RB
    Buyer
    Rotherham Borough Council
    Sector
    IT & Software