Befriending Network Services for Isolated Adults

Hartlepool Borough Council seeks a provider to deliver an expanded Befriending Network service addressing social isolation across two populations: older people and socially excluded working-age adults (18+). The service builds on a previously successful program and aims to match vulnerable individuals with trained volunteer befrienders for structured support over a defined period. Key objectives include increasing service users' confidence and resilience, reducing social isolation, and expanding social contact. Providers should have experience developing volunteer-led befriending programs, managing volunteer recruitment and training, and delivering person-centered support to vulnerable populations. The successful applicant will work collaboratively with the council to establish program outcomes, develop volunteer management systems, and ensure quality delivery across both service user groups.