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    ContractsIndustrial Disease Claims Management Services - Direct Award Contract
    Awarded contract

    Industrial Disease Claims Management Services - Direct Award Contract

    Awarded
    £100k
    Published 17 Jun 2026

    Direct award contract for continued Industrial Disease Claims handling services for former British Railways employees, valued at £100k over three years.

    🇬🇧United Kingdom· EnglandPublished 17 Jun 2026· 4 months agoviaFind a Tender
    Awarded
    £100k
    Published 17 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £100,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • CA
      Crawford & Company Adjusters (UK) Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    17 June 2026
    Awarded — no open tender advertised

    Brief

    The Department for Transport is awarding a three-year contract to Crawford & Company Adjusters (UK) Limited for the continued handling of Industrial Disease Claims from former British Railways Board employees. This direct award, permitted under the Procurement Act 2023 Schedule 5 Paragraph 7, is based on the operational necessity of service continuity. The incumbent supplier currently manages an existing portfolio of claims (registered by 31st October 2025) for which fees have been prepaid. Transitioning to a new supplier would create significant challenges including duplicate payment costs, complex transfer of sensitive case data, management of multiple contracts and databases, and legal complexities under TUPE Regulations due to specialist staff employment. The contract covers the ongoing management of the current claim portfolio plus any new claims received from 1st November 2025 onwards. This approach avoids service fragmentation, protects public funds, and maintains specialist knowledge continuity. The contract is valued at £100,000 (excluding VAT) and runs for three years, commencing 1st November 2025.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In financial services, Department for Transport has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. Crawford & Company Adjusters (UK) Limited1× · 33%
    2. UNIVERSITY OF SHEFFIELD1× · 33%
    3. People's Partnership Limited1× · 33%

    Across financial services, the most active winners are ARTHUR J GALLAGHER INSURANCE BROKERS LTD, ALLPAY LTD, ECCLESIASTICAL INSURANCE OFFICE PUBLIC LIMITED COMPANY — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05ac78

    Your fit

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    DF
    Buyer
    Department for Transport
    Sector
    Professional Services