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    ContractsIT Onsite Support and Infrastructure Services for UK British Council Offices
    Closed contract

    IT Onsite Support and Infrastructure Services for UK British Council Offices

    Contract value
    £1.2m
    Closed 2 Nov 2026

    Provide on-site IT support and infrastructure services across UK British Council offices for a 3-year contract with optional extensions.

    🇬🇧United Kingdom· LondonPublished 29 Sept 2026· 1 month agoviaFind a Tender
    Contract value
    £1.2m
    Closed 2 Nov 2026
    Tender deadline passed on 2 Nov 2026.

    Decision brief

    4 fields
    • Contract value
      est.£1,233,333
      Pounds sterling
    • Tender closed
      2 Nov 2026
      6 days ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Closed

    Tender closed on 2 Nov 2026. Awaiting award.

    29 Sept 2026Today2 Nov 2026

    Brief

    The British Council seeks a supplier to provide End User Computing (EUC) and on-site IT support services across its UK estate. The primary location is the headquarters in Stratford, with physical presence required in Manchester and primarily remote support for Belfast, Cardiff, Edinburgh, and Coventry offices, including occasional site visits. The supplier will work alongside the British Council's Digital and Technology team to deliver desk-side support, hands-on infrastructure assistance, and on-site troubleshooting where remote resolution by the Global Service Desk or Central Infrastructure Team is not feasible. The initial contract term is 3 years with optional extensions of up to 4 additional years. Interested suppliers must complete and sign a Non-Disclosure Agreement (NDA) and Procurement-Specific Questionnaire (Annex 2) to gain access to the full tender documentation and supporting materials.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, British Council has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. TIVIT COLOMBIA TERCERIZACION DE PROCESOS SERVICIOS Y TECNOLOGIA SAS1× · 25%
    2. Three Dots Education France1× · 25%
    3. Beijing Zhian Yuntu Technology Co., Ltd1× · 25%
    4. FinQuery LLC1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-077c68

    Track

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    BC
    Buyer
    British Council
    Sector
    IT & Software