Supply and implementation of a digital helpdesk software system to centralize Council service desk operations and improve customer support delivery.
Contract awarded. Originally published 5 days ago.
No single supplier dominates the field.
In it software, Chelmsford City Council has awarded 6 contracts to 5 suppliers.
Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.
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