Implement an Amazon Connect-based contact centre platform with IVR routing and secure call recording capabilities for public sector use.
Contract awarded. Originally published 4 months ago.
Only 1 prior award here — too little to read.
In it software, INCOMMUNITIES LIMITED has awarded 1 contract to 1 supplier.
Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.
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Establish a cloud-based contact center platform using Amazon Connect to handle public sector phone communications, call routing, and secure recording management.
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