Enhanced Information Service for Emergency Calls (EISEC)

EISEC is a BT-operated automated system that provides precise location information for landline 999 emergency calls to emergency services. This service enhances emergency response capabilities by automatically transmitting caller location data to emergency dispatch centers, enabling faster and more accurate response times. The system is designed to improve public safety by reducing response delays and ensuring emergency services can quickly locate callers who may be unable to provide location details. Suppliers working with this system should understand its critical role in emergency infrastructure and the importance of reliability, accuracy, and compliance with emergency services standards.