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    ContractsEnhanced Information Service for Emergency Calls (EISEC)
    Awarded contract

    Enhanced Information Service for Emergency Calls (EISEC)

    Awarded
    £7.5k
    Published 15 Jun 2026

    EISEC is an automated system that provides location information for emergency 999 calls to improve emergency response times and public safety.

    🇬🇧United Kingdom· EnglandPublished 15 Jun 2026· 4 months agoviaFind a Tender
    Awarded
    £7.5k
    Published 15 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £7,500
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • BG
      BT Global
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    15 June 2026
    Awarded — no open tender advertised

    Brief

    EISEC is a BT-operated automated system that provides precise location information for landline 999 emergency calls to emergency services. This service enhances emergency response capabilities by automatically transmitting caller location data to emergency dispatch centers, enabling faster and more accurate response times. The system is designed to improve public safety by reducing response delays and ensuring emergency services can quickly locate callers who may be unable to provide location details. Suppliers working with this system should understand its critical role in emergency infrastructure and the importance of reliability, accuracy, and compliance with emergency services standards.

    Track record

    9 awards · 8 winners
    Open field

    No single supplier dominates the field.

    In it software, Police And Crime Commissioner For Durham has awarded 9 contracts to 8 suppliers.

    Who wins here
    1. PHOENIX SOFTWARE LTD2× · 22%
    2. Magnet Forensics, LLC1× · 11%
    3. eSafe Global Limited1× · 11%
    4. Corporate Project Solutions Ltd1× · 11%
    5. SUNRISE SOFTWARE LIMITED1× · 11%
    6. Aquila Heywood1× · 11%

    +2 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06b53c

    Your fit

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    This went to BT Global. Sonar reads Police And Crime Commissioner For Durham's work like this against your business — who holds it, and whether you could compete or partner next time.

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    PC
    Buyer
    Police And Crime Commissioner For Durham
    Sector
    IT & Software