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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsService Design Review for Bankruptcy Adjudication Process
    Awarded contract

    Service Design Review for Bankruptcy Adjudication Process

    Status
    Awarded
    Published 21 Oct 2026

    Specialized service design firm needed to review and optimize the Insolvency Service's bankruptcy adjudication process through customer journey analysis and future-state recommendations.

    🇬🇧United Kingdom· LondonPublished 21 Oct 2026· 5 days agoviaFind a Tender
    Status
    Awarded
    Published 21 Oct 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Suppliers

    1 supplier
    • EY
      ERNST YOUNG LLP
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 5 days ago.

    21 October 2026
    Awarded — no open tender advertised

    Brief

    The Insolvency Service is seeking a specialist service design consultancy to conduct a pilot review of its Adjudicator Bankruptcy process. The engagement will involve analyzing the complete customer journey from start to finish, identifying opportunities to improve operational efficiency, enhance service quality, and achieve better value for money. The successful organization will develop evidence-based recommendations and design a future-state service model that addresses current pain points and optimizes how the Agency delivers bankruptcy adjudication services to users. This is an opportunity to shape how a critical public service operates and make a measurable impact on customer experience and operational performance.

    Track record

    5 awards · 5 winners
    Open field

    No single supplier dominates the field.

    In professional services, THE INSOLVENCY SERVICE has awarded 5 contracts to 5 suppliers.

    Who wins here
    1. 1ST EXECUTIVE LIMITED1× · 20%
    2. ERNST YOUNG LLP1× · 20%
    3. Wordtree Limited1× · 20%
    4. Talent International (UK) Ltd1× · 20%
    5. Global Resourcing1× · 20%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078c68

    Your fit

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    This went to ERNST YOUNG LLP. Sonar reads THE INSOLVENCY SERVICE's work like this against your business — who holds it, and whether you could compete or partner next time.

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    IS
    Buyer
    THE INSOLVENCY SERVICE
    Sector
    Professional Services