Comprehensive Employee Benefits and Services Framework

This Framework provides a compliant, flexible, and outcomes-focused route to market for public sector organisations to procure employee benefits and services. Suppliers must deliver a complete suite of services either directly or through approved sub-contractors, including childcare vouchers, cycle to work schemes, employee assistance programmes, financial wellbeing schemes, green car schemes, learning and development programmes, leisure facility discounts, payroll giving, retail discounts, reward and recognition schemes, and subscription discounts. All services must be designed to enhance employee wellbeing, support financial stability, encourage personal development, and promote work-life balance. Key requirements include: 24/7/365 access via a flexible online platform; services accessible and adaptable to diverse employee needs and lifestyles; confidential, inclusive support services covering mental, emotional, financial, and legal wellbeing delivered in-person, online, or by telephone; qualified and competent staff delivering services with minimal impact on employee work performance; and support available to all employees regardless of location or working pattern.