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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsWeb-Based Social Media Audience Engagement Platform
    Awarded contract

    Web-Based Social Media Audience Engagement Platform

    Awarded
    £2.6m
    Published 2 Jun 2026

    The BBC requires a new web-based social media platform to manage and integrate approximately four million audience messages monthly from SMS, social media, and WhatsApp into live broadcast workflows.

    🇬🇧United Kingdom· EnglandPublished 2 Jun 2026· 3 months agoviaFind a Tender
    Awarded
    £2.6m
    Published 2 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £2,600,000
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • BC
      Bionics Corporation Ltd (Trading as Broadcast Bioncs)
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    2 June 2026
    Awarded — no open tender advertised

    Brief

    The BBC is seeking a modern web-based solution to replace its current IMI Social system, which manages audience contributions across SMS, social media, and WhatsApp. The platform must capture, route, curate, and integrate user-generated content into BBC production workflows for on-air use across radio, podcasts, news, and TV broadcasts. The system currently processes approximately four million messages monthly from around 4,000 BBC users who rely on it for receiving, moderating, and publishing audience contributions that shape live programming content in real-time. The new solution must provide robust compliance, auditability, and governance capabilities to ensure regulatory assurance, reduce operational risks, and maintain editorial workflow continuity. Key requirements include support for multiple input channels (SMS, social media platforms, WhatsApp), content moderation tools, integration with existing BBC systems, and reporting functionality to demonstrate compliance and governance adherence.

    Track record

    4 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, BBC (British Broadcasting Corporation) has awarded 4 contracts to 3 suppliers.

    Who wins here
    1. COMPUTACENTER UK LTD2× · 50%
    2. IBM UNITED KINGDOM LIMITED1× · 25%
    3. Bionics Corporation Ltd (Trading as Broadcast Bioncs)1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-05a6f1
    BB
    Buyer
    BBC (British Broadcasting Corporation)
    Sector
    Media & Communications