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    ContractsTemporary Worker Staffing Services
    Awarded contract

    Temporary Worker Staffing Services

    Awarded
    £222.7m
    Published 3 Aug 2026

    Four-year contract for flexible temporary worker staffing and managed recruitment services to support the Financial Ombudsman Service's operational needs.

    🇬🇧United KingdomPublished 3 Aug 2026· 3 months agoviaContracts Finder
    Awarded
    £222.7m
    Published 3 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £222,735,000
      Pounds sterling
    • Tender closed
      13 Dec 2024
      1 year ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • RT
      Reed Talent Solutions Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    3 Aug 2026Today13 Dec 2024

    Brief

    The Financial Ombudsman Service seeks a supplier to provide flexible temporary worker staffing services under a four-year call-off contract. The supplier will deliver end-to-end managed recruitment services, including candidate sourcing and assessment, onboarding, worker management, performance reporting, and compliance support. Services will cover investigative, operational, and related support functions to meet fluctuating case volumes and operational demands. The contract includes optional HR services such as assessment centres, applicant tracking systems, screening and vetting, payroll management, permanent recruitment, and workforce development support. Volumes are demand-led and will vary based on the organisation's changing resourcing needs. The supplier must provide management information, compliance assurance, and ongoing relationship management to ensure service continuity and operational resilience.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In professional services, Financial Ombudsman Service has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. Reed Talent Solutions Ltd1× · 33%
    2. SAXTON BAMPFYLDE HEVER LIMITED1× · 33%
    3. KPMG LLP1× · 33%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    a517073e-3f18-48b8-9c3d-9d8fb335046e-909258

    Your fit

    Could you win the next one?

    This went to Reed Talent Solutions Ltd. Sonar reads Financial Ombudsman Service's work like this against your business — who holds it, and whether you could compete or partner next time.

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    FO
    Buyer
    Financial Ombudsman Service
    Sector
    Professional Services