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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsOut-of-Hours Telephone Support Services
    Awarded contract

    Out-of-Hours Telephone Support Services

    Awarded
    £22k
    Published 28 Oct 2026

    Secure a contract to provide professional out-of-hours telephone answering and support services for business continuity.

    🇬🇧United Kingdom· South WestPublished 28 Oct 2026· 6 days agoviaFind a Tender
    Awarded
    £22k
    Published 28 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £22,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      Media & Communications
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Suppliers

    1 supplier
    • OP
      Orbis Protect Ltd
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 6 days ago.

    28 October 2026
    Awarded — no open tender advertised

    Brief

    This opportunity seeks a qualified provider to deliver temporary telephone coverage during extended hours outside standard business operations. The service should include professional call handling, message taking, call routing, and customer support to ensure continuous communication availability. Suppliers should be experienced in managing high-volume calls, maintaining service quality, and integrating seamlessly with existing communication systems. The service may include features such as call forwarding, emergency escalation protocols, and detailed reporting capabilities.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In media communications, HOMES IN SOMERSET LIMITED has awarded 1 contract to 1 supplier.

    Who wins here
    1. Orbis Protect Ltd1× · 100%

    Across media communications, the most active winners are O2 Czech Republic a.s., O2 CZECH REPUBLIC AS, CITYFIBRE LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-07925c

    Your fit

    Could you win the next one?

    This went to Orbis Protect Ltd. Sonar reads HOMES IN SOMERSET LIMITED's work like this against your business — who holds it, and whether you could compete or partner next time.

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    HI
    Buyer
    HOMES IN SOMERSET LIMITED
    Sector
    Media & Communications