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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsNHS Contact Portal Support Services
    Awarded contract

    NHS Contact Portal Support Services

    Awarded
    £120.2k
    Published 28 Aug 2026

    NHS framework opportunity to provide technical support and maintenance services for patient contact portal systems across NHS organizations.

    🇬🇧United KingdomPublished 28 Aug 2026· 3 weeks agoviaContracts Finder
    Awarded
    £120.2k
    Published 28 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £120,159
      Pounds sterling
    • Tender closed
      6 Aug 2026
      1 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • NT
      NETCALL TECHNOLOGY LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 weeks ago.

    28 Aug 2026Today6 Aug 2026

    Brief

    This opportunity seeks a supplier to provide ongoing support and maintenance for the Netcall Liberty Contact Portal used at PCH (Patient Care Hub) and the Contact Portal/Opera system. The work is delivered under the NHS Commissioning Services Framework for Patient Healthcare Communications and Related IT Services, specifically Lot 1. Standard support services include solution care coverage to ensure system reliability, user assistance, troubleshooting, and maintenance of these critical patient-facing communication platforms. Suppliers should be prepared to deliver technical support, issue resolution, and system optimization to maintain service continuity for NHS healthcare communications.

    Track record

    7 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In it software, NORTH WEST ANGLIA NHS FOUNDATION TRUST has awarded 7 contracts to 6 suppliers.

    Who wins here
    1. SYSTEM C HEALTHCARE LTD2× · 29%
    2. SOFTCAT PLC1× · 14%
    3. NETCALL TECHNOLOGY LIMITED1× · 14%
    4. rotamap LTD.1× · 14%
    5. PHOENIX SOFTWARE LTD1× · 14%
    6. Magentus Software Limited1× · 14%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    18e8b80a-ce20-4d19-ba05-bc06ab7b3739-912496
    NW
    Buyer
    NORTH WEST ANGLIA NHS FOUNDATION TRUST
    Sector
    IT & Software