Ireland – Palo Alto Security Software Licensing, Services and Support Tender

The Office of Public Works (OPW) is seeking tenders for comprehensive Palo Alto security solutions including Prisma Access licensing, renewal of existing firewall services, and ongoing monitoring and support. Key service requirements include: 24/7 service availability for the full contract duration, multiple support channels (phone, email, online portal), co-management arrangement where OPW staff are actively involved in decisions regarding security appliances and architecture, drawdown project support, and regular review meetings. Tenderers should refer to the tender document appendices for detailed requirements, specifications, and pricing schedules. This is a critical infrastructure security initiative requiring experienced vendors capable of managing enterprise-level security operations in partnership with government stakeholders.