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    ContractsIndependent Adjudicator Services Contract
    Awarded contract

    Independent Adjudicator Services Contract

    Awarded
    £176k
    Published 17 Jul 2026

    Provide independent adjudication and complaint investigation services for Companies House, including review of customer complaints and appeals against late filing penalties.

    🇬🇧United Kingdom· WalesPublished 17 Jul 2026· 2 months agoviaFind a Tender
    Awarded
    £176k
    Published 17 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £176,006
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Wales

    Suppliers

    1 supplier
    • IL
      Innovo Law
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    17 July 2026
    Awarded — no open tender advertised

    Brief

    This contract involves providing independent adjudication services for Companies House. Independent adjudicators will investigate complaints regarding service delays, staff discourtesy, administrative errors, and the handling of complaints by Companies House. Additionally, adjudicators will review written appeals against late filing penalties, though their discretion in penalty cases is limited by regulation. The adjudicators must remain impartial and operate independently from Companies House to ensure fair and unbiased complaint resolution. This role requires experienced professionals who can deliver objective, professional assessment of complaints and appeals in accordance with Companies House procedures.

    Track record

    8 awards · 8 winners
    Open field

    No single supplier dominates the field.

    In professional services, COMPANIES HOUSE has awarded 8 contracts to 8 suppliers.

    Who wins here
    1. Indeed UK Operations Ltd1× · 13%
    2. E. Neville LTD1× · 13%
    3. Independent Adjudicator 41× · 13%
    4. SHAKESPEARE MARTINEAU LLP1× · 13%
    5. Independent Adjudicator 51× · 13%
    6. SPECIALIST COMPUTER CENTRES PLC1× · 13%

    +2 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06ce16
    CH
    Buyer
    COMPANIES HOUSE
    Sector
    Professional Services