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    ContractsVictim Support Case Management System
    Awarded contract

    Victim Support Case Management System

    Awarded
    £2.6m
    Published 9 Sept 2026

    Seeking a case management solution to coordinate and track victim support services throughout their recovery and justice system journey.

    🇬🇧United KingdomPublished 9 Sept 2026· 1 month agoviaContracts Finder
    Awarded
    £2.6m
    Published 9 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £2,630,674
      Pounds sterling
    • Tender closed
      31 Jul 2026
      3 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • SO
      SOFTCAT PLC
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    9 Sept 2026Today31 Jul 2026

    Brief

    This opportunity involves developing or implementing a comprehensive case management system designed to support victims through their journey within the justice system and social services. The system should facilitate tracking of victim needs, coordination of services across agencies, documentation of victim interactions and support provided, and help ensure continuity of care. Key features may include secure client record management, service referral capabilities, progress monitoring, and integration with law enforcement and support organizations. Suppliers should be prepared to address victim privacy, data security, and compliance with victim rights regulations.

    Track record

    2 awards · 1 winner
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, The Police and Crime Commissioner for Norfolk and Suffolk has awarded 2 contracts to 1 supplier.

    Who wins here
    1. SOFTCAT PLC2× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Victim Case Management System

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    £2,630,674The Police and Crime Commissioner for Norfolk and Suffolk
    Published 9 Sept 2026

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    10c21284-32f8-487c-b345-407cd3e89359-913408

    Your fit

    Could you win the next one?

    This went to SOFTCAT PLC. Sonar reads The Police and Crime Commissioner for Norfolk and Suffolk's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

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    PC
    Buyer
    The Police and Crime Commissioner for Norfolk and Suffolk
    Sector
    IT & Software