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    ContractsMicrosoft Unified Support Contract Renewal 2026-2027
    Awarded contract

    Microsoft Unified Support Contract Renewal 2026-2027

    Awarded
    £616k
    Published 31 Jul 2026

    National Highways is renewing its annual Microsoft Unified Support contract for 2026-2027 to maintain vendor-level technical support for critical Microsoft services and infrastructure.

    🇬🇧United Kingdom· West MidlandsPublished 31 Jul 2026· 3 months agoviaFind a Tender
    Awarded
    £616k
    Published 31 Jul 2026

    Decision brief

    4 fields
    • Contract value
      £616,005
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      West Midlands

    Suppliers

    1 supplier
    • MI
      MICROSOFT LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    31 July 2026
    Awarded — no open tender advertised

    Brief

    National Highways is renewing its annual Business As Usual (BAU) contract for Microsoft Unified Support (MUS) covering August 2026 to August 2027. This is a continuation of an existing vendor support arrangement, not a new technology initiative or service redesign. MUS provides critical vendor-level technical support for Microsoft 365, Teams, Exchange Online, Dynamics 365, Azure, and on-premises infrastructure. The support is essential for managing business-critical Microsoft services and resolving complex incidents across the organization. Without renewal, National Highways would lose direct vendor support for complex technical issues. This is a straightforward annual renewal of an existing contract.

    Track record

    38 awards · 28 winners
    Open field

    No single supplier dominates the field.

    In it software, NATIONAL HIGHWAYS LIMITED has awarded 38 contracts to 28 suppliers.

    Who wins here
    1. MOTT MACDONALD LIMITED4× · 11%
    2. ATKINSRÉALIS PPS LIMITED3× · 8%
    3. CAPGEMINI UK PLC2× · 5%
    4. ORACLE2× · 5%
    5. CIO-OFFICE LLP2× · 5%
    6. PA CONSULTING SERVICES LIMITED2× · 5%

    +22 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06d881

    Your fit

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    NH
    Buyer
    NATIONAL HIGHWAYS LIMITED
    Sector
    IT & Software