BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsDigital Collections and Debt Recovery Services
    Awarded contract

    Digital Collections and Debt Recovery Services

    Status
    Awarded
    Published 9 Jun 2026

    Establish a modern, flexible Collections & Recovery Services Framework featuring digital solutions, proactive customer engagement, and data-driven interventions to enhance recovery outcomes and customer experience.

    🇬🇧United Kingdom· EnglandPublished 9 Jun 2026· 4 months agoviaFind a Tender
    Status
    Awarded
    Published 9 Jun 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Financial Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    5 suppliers
    • AC
      Advantis Credit Limited
    Lead contractor
  1. OC
    ORBIT CREDIT SERVICES LIMITED
    Consortium partner
  2. US
    UK SEARCH LIMITED
    Consortium partner
  3. PC
    PHILLIPS & COHEN ASSOCIATES (UK) LIMITED
    Consortium partner
  4. CR
    CONEXUS RECOVERY & FIELD SERVICES LIMITED
    Consortium partner
  5. Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    9 June 2026
    Awarded — no open tender advertised

    Brief

    This procurement seeks a supplier partnership to deliver a modern Collections & Recovery Services Framework that supports our redesigned operating model. We require flexible, scalable solutions that drive innovation and continuous improvement. The framework must deliver cost efficiency, enhanced recovery outcomes, and improved customer experience while ensuring full compliance with the Procurement Act 2023. We are modernizing our debt recovery strategy through early-stage digital collection solutions, proactive customer engagement, and data-driven interventions to reduce default rates and maximize return on investment. Successful suppliers must demonstrate proven capability in delivering effective, customer-centric recovery solutions, digital platform expertise, and strong alignment with our strategic goals and regulatory obligations. This is an opportunity to shape the future of debt recovery through innovative, technology-enabled approaches.

    Track record

    3 awards · 3 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In professional services, Southern Water Services Limited has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. Advantis Credit Limited1× · 33%
    2. Qasr Limited1× · 33%
    3. RED C RESEARCH LTD1× · 33%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

    More from Southern Water Services Limited

    4 listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    Continuous Water Quality Monitoring Service

    Provide continuous water quality monitoring services and template development compliant with the Environment Act 2021.

    est.£130,500,000Southern Water Services Limited
    Published 12 Oct 2026
    OpenManufacturing🇬🇧United Kingdom

    Hampshire Water Transfer and Recycling Project - Design, Build, Finance, Maintain and Operate Contract

    Southern Water is tendering a major DBFOM contract to design, build, finance, maintain and operate a new water recycling and transfer system supplying 42 km of infrastructure to address Hampshire's water supply shortfall.

    Southern Water Services Limited
    Published 6 Oct 2026
    OpenProfessional Services🇬🇧United Kingdom

    Southern Water Customer Service Solutions RFI

    Southern Water is requesting information on customer service technology and support solutions to improve service delivery and customer engagement.

    Southern Water Services Limited
    Published 6 Oct 2026
    AwardedEngineering🇬🇧United Kingdom

    Hydraulic Modeling Verification Services

    Procurement for expert hydraulic modeling verification and validation services to ensure accuracy and performance of hydraulic system models.

    £1,194,000Southern Water Services Limited
    Published 6 Oct 2026

    Open in Financial Services

    4 open listingsView all →
    OpenFinancial Services🇬🇧United Kingdom

    Insurance Services for Cardiff Community Housing Association

    Cardiff Community Housing Association is procuring comprehensive insurance and related services for property and liability coverage, requiring bidders to provide insurers with strong financial ratings.

    £1,898,000indicativeCardiff Community Housing Association Limited
    Published 12 Oct 2026
    Financial Services🇬🇧United Kingdom

    Insurance and Risk Management Services for Ardenglen Housing Association

    Ardenglen Housing Association is seeking an experienced insurance broker or insurer to provide three-year insurance and risk management services with optional two-year extension.

    est.£616,000Ardenglen Housing Association Ltd
    Published 12 Oct 2026
    OpenFinancial Services🇬🇧United Kingdom

    Insurance and Risk Management Services for Pineview Housing Association

    Pineview Housing Association seeks an experienced insurance broker or direct insurer to provide comprehensive insurance, brokerage, and claims management services for three years with a possible two-year extension.

    £810,000indicativePineview Housing Association Ltd
    Published 12 Oct 2026
    Financial Services🇬🇧United Kingdom

    Buildings Insurance for Council Leasehold Properties

    Reading Borough Council seeks a buildings insurance policy for 259 leasehold and shared ownership properties where it retains freehold ownership.

    READING BOROUGH COUNCIL
    Published 12 Oct 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-058c38

    Your fit

    Could you win the next one?

    This went to Advantis Credit Limited. Sonar reads Southern Water Services Limited's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    SW
    Buyer
    Southern Water Services Limited
    Sector
    Financial Services