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    ContractsIndependent Voice for Adult Social Care in Peterborough - Service Provider Opportunity
    Closed contract

    Independent Voice for Adult Social Care in Peterborough - Service Provider Opportunity

    Peterborough City Council is seeking a provider to deliver independent adult social care engagement and advocacy services from April 2027, with a market engagement event scheduled for 4 August 2025.

    🇬🇧United Kingdom· East of EnglandPublished 13 Jul 2026· 3 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      Social Care
      Browse related listings
    • Location
      🇬🇧United Kingdom
      East of England

    Lifecycle

    Closed

    No longer open. Published 3 months ago.

    13 July 2026
    Closed — no tender deadline was published

    Brief

    Peterborough City Council is seeking an experienced provider to deliver an independent voice and engagement function for Adult Social Care from April 2027. This market engagement event invites potential providers to shape the future service model. The council is looking for organisations with proven experience in listening to residents, engaging communities, gathering insights, and ensuring that service users' feedback directly influences how social care services are designed and improved. Key responsibilities will include: collecting and analysing feedback from service users; presenting themes and local priorities to the council; supporting partnership boards; establishing a visible and trusted presence across Peterborough; ensuring broad, representative engagement across all communities; and creating a clear feedback loop demonstrating the impact of residents' voices. The current Healthwatch contract expires 31 March 2027, with an ITT launch planned for September 2026. Interested providers are invited to attend a free online market engagement event on Tuesday, 4 August to learn about the proposed model, provider expectations, and procurement timeline, plus ask questions directly.

    Track record

    4 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In this category, PETERBOROUGH CITY COUNCIL has awarded 4 contracts to 3 suppliers.

    Who wins here
    1. CAMBRIDGESHIRE, PETERBOROUGH AND SOUTH LINCOLNSHIRE (CPSL) MIND LTD2× · 50%
    2. Intuitive Thinking Skills Ltd1× · 25%
    3. PETERBOROUGH COUNCIL FOR VOLUNTARY SERVICE1× · 25%

    Across this category, the most active winners are CARE LINE HOMECARE LIMITED, SPRINGFIELD HOME CARE SERVICES LIMITED, Roche Diagnostics Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06c93a

    Track

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    PC
    Buyer
    PETERBOROUGH CITY COUNCIL
    Sector
    Social Care