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    ContractsCustomer Data Collection and Verification Services
    Closed contract

    Customer Data Collection and Verification Services

    WCHG seeks a supplier to collect and verify customer data from 5,000+ households with high response rates, inclusive engagement, and strong data governance standards.

    🇬🇧United Kingdom· EnglandPublished 26 Jun 2026· 4 months agoviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Closed

    No longer open. Published 4 months ago.

    26 June 2026
    Closed — no tender deadline was published

    Brief

    WCHG is seeking an experienced supplier to conduct customer data collection and verification across a minimum of 5,000 households, with opportunities for additional surveys and follow-up contact activities. Key requirements include: delivering inclusive and empathetic customer engagement; achieving strong response rates of over 60%; providing translation services and safeguarding support; ensuring high data quality standards, security, governance, and auditability; and delivering comprehensive reporting. The solution must be scalable to accommodate future expansion and help WCHG improve service delivery and achieve equitable outcomes for residents. The contract runs for 12 months from 1 September 2026 to 31 August 2027.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06bdd6

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    WC
    Buyer
    Wythenshawe Community Housing Group (WCHG)
    Sector
    IT & Software