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    ContractsIT Service Management Remediation Plan
    Awarded contract

    IT Service Management Remediation Plan

    Awarded
    £30k
    Published 19 Aug 2026

    Deliver IT Service Management improvements and remediation services under the G-Cloud 14 framework agreement.

    🇬🇧United KingdomPublished 19 Aug 2026· 1 months agoviaContracts Finder
    Awarded
    £30k
    Published 19 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £30,000
      Pounds sterling
    • Tender closed
      18 Feb 2026
      7 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • AD
      AI DIGITAL LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 months ago.

    19 Aug 2026Today18 Feb 2026

    Brief

    This opportunity involves implementing an IT Service Management (ITSM) remediation plan through the UK Government's G-Cloud 14 framework. Organizations seeking to improve their IT service delivery capabilities can provide solutions and services to address identified gaps and weaknesses in current service management processes. This includes implementing best practices, tools, and methodologies to enhance IT operations, incident management, change control, and overall service quality. Suppliers should have expertise in ITSM frameworks such as ITIL and experience with G-Cloud delivery models.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, NOTTINGHAMSHIRE COUNTY COUNCIL has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. Reed Talent Solutions Ltd (trading as Consultancy+)1× · 33%
    2. AI DIGITAL LIMITED1× · 33%
    3. ANS Group Ltd1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    19325520-a60c-4d5c-baea-7cd9446feef3-911274

    Your fit

    Could you win the next one?

    This went to AI DIGITAL LIMITED. Sonar reads NOTTINGHAMSHIRE COUNTY COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

    Check my fit

    Free · Matches every Monday

    NC
    Buyer
    NOTTINGHAMSHIRE COUNTY COUNCIL
    Sector
    IT & Software