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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCouncil Advice Services Case Management System
    Awarded contract

    Council Advice Services Case Management System

    Awarded
    £100k
    Published 24 Sept 2026

    Procurement for a Case Management System to support Council Advice Services operations and client management.

    🇬🇧United Kingdom· ScotlandPublished 24 Sept 2026· 1 month agoviaFind a Tender
    Awarded
    £100k
    Published 24 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £100,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Scotland

    Suppliers

    1 supplier
    • AD
      AdviceUK
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    24 September 2026
    Awarded — no open tender advertised

    Brief

    This opportunity seeks a Case Management System (CRM software) to support Council Advice Services. The system should streamline client intake, case tracking, documentation, and service delivery for the Council's advisory operations. Suppliers should be prepared to provide software that enables staff to manage client interactions, store case information securely, generate reports, and improve service coordination. The direct award structure indicates this is a procurement for established or qualified providers.

    Track record

    6 awards · 6 winners
    Open field

    No single supplier dominates the field.

    In it software, Dundee City Council has awarded 6 contracts to 6 suppliers.

    Who wins here
    1. Learning Pool Ltd1× · 17%
    2. AdviceUK1× · 17%
    3. Bramble Hub1× · 17%
    4. SOFTCAT PLC1× · 17%
    5. ACCESS PAYSUITE LTD1× · 17%
    6. Teacher Booker Limited1× · 17%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-077917

    Your fit

    Could you win the next one?

    This went to AdviceUK. Sonar reads Dundee City Council's work like this against your business — who holds it, and whether you could compete or partner next time.

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    DC
    Buyer
    Dundee City Council
    Sector
    IT & Software