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    ContractsChildren's Complaints Investigation Service - Coventry
    Closed contract

    Children's Complaints Investigation Service - Coventry

    Contract value
    £602k
    Closed 12 Oct 2026

    Coventry City Council seeks a provider to deliver independent complaints investigation services for children across all stages of the external complaints process.

    🇬🇧United Kingdom· West MidlandsPublished 8 Sept 2026· 1 months agoviaFind a Tender
    Contract value
    £602k
    Closed 12 Oct 2026
    Tender deadline passed on 12 Oct 2026.

    Decision brief

    4 fields
    • Contract value
      est.£602,000
      Pounds sterling
    • Tender closed
      12 Oct 2026
      1 weeks ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      West Midlands

    Lifecycle

    Closed

    Tender closed on 12 Oct 2026. Awaiting award.

    8 Sept 2026Today12 Oct 2026

    Brief

    Coventry City Council is seeking a qualified provider to deliver its independent Children's Complaints Investigation service. The successful provider will support all stages of the external complaints process for children, including complaint receipt, investigation, and resolution. This service is essential for ensuring children have access to fair and impartial complaint handling mechanisms. Providers should demonstrate experience in complaint investigation, safeguarding knowledge, and ability to work with vulnerable young people. The contract runs for 2026 and will require compliance with local authority procedures and statutory requirements.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In professional services, COVENTRY CITY COUNCIL has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. CHASE SERVICES GROUP LTD1× · 25%
    2. Blake Morgan LLP1× · 25%
    3. Liberata UK Limited1× · 25%
    4. SMART DISTRIBUTION SOLUTIONS LIMITED1× · 25%

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f480

    Track

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    CC
    Buyer
    COVENTRY CITY COUNCIL
    Sector
    Professional Services