Hybrid Mail Services for Council Communications

The Council is seeking a qualified supplier to provide comprehensive hybrid mail services for all outgoing correspondence, including both bulk and ad hoc mailings. The service must be council-wide and not limited to specific departments. Key requirements include: secure and compliant production, printing, and physical dispatch of outbound documents generated by multiple IT systems in various digital formats; support for legal, regulatory, and policy-compliant communications with residents, businesses, partners, and stakeholders; and fit-for-purpose solutions that integrate across the entire organization. The supplier must demonstrate expertise in managing diverse document types from multiple sources while maintaining security, compliance, and reliability standards essential for official council communications.