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    ContractsUser Research Participant Recruitment Service
    Awarded contract

    User Research Participant Recruitment Service

    Awarded
    £3m
    Published 18 Jun 2026

    ONS seeks a specialist recruitment partner to source and manage user research participants across multiple departments and development stages.

    🇬🇧United KingdomPublished 18 Jun 2026· 5 months agoviaContracts Finder
    Awarded
    £3m
    Published 18 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £3,000,000
      Pounds sterling
    • Tender closed
      15 May 2026
      6 months ago
    • Sector
      Research & Innovation
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • PF
      PEOPLE FOR RESEARCH LTD
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 5 months ago.

    18 Jun 2026Today15 May 2026

    Brief

    ONS (Office for National Statistics) is seeking external specialist support to recruit and source suitable participants for an ongoing user research programme. The supplier will collaborate with multiple ONS departments to support diverse research needs across various stages of product and service development. Key requirements include: • Flexibility to adapt to changing research needs across departments • Fast-paced participant recruitment capabilities • Responsiveness to ONS specifications for each research round • Ability to manage multiple concurrent research initiatives Each research round will have specific requirements defined by ONS, and successful suppliers must demonstrate strong recruitment expertise, organizational agility, and the capacity to deliver participants quickly. This opportunity is procured through the GCA Research & Insights framework (RM6126).

    Track record

    2 awards · 2 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In research innovation, OFFICE FOR NATIONAL STATISTICS has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. ECONOMIC RESEARCH SERVICES LIMITED T/A Fortia Insight1× · 50%
    2. PEOPLE FOR RESEARCH LTD1× · 50%

    Across research innovation, the most active winners are WSP UK LIMITED, IPSOS MARKET RESEARCH LIMITED, IFF RESEARCH LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    22d2406c-5692-4387-b84d-5159b4117eca-902633

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    OFFICE FOR NATIONAL STATISTICS
    Sector
    Research & Innovation