User Research Participant Recruitment Service

ONS (Office for National Statistics) is seeking external specialist support to recruit and source suitable participants for an ongoing user research programme. The supplier will collaborate with multiple ONS departments to support diverse research needs across various stages of product and service development. Key requirements include: • Flexibility to adapt to changing research needs across departments • Fast-paced participant recruitment capabilities • Responsiveness to ONS specifications for each research round • Ability to manage multiple concurrent research initiatives Each research round will have specific requirements defined by ONS, and successful suppliers must demonstrate strong recruitment expertise, organizational agility, and the capacity to deliver participants quickly. This opportunity is procured through the GCA Research & Insights framework (RM6126).