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    ContractsIT On-Site Operations and Infrastructure Support Services for UK Offices
    Open tender

    IT On-Site Operations and Infrastructure Support Services for UK Offices

    Contract value
    £1.3m
    Published 29 Sept 2026

    The British Council invites suppliers to provide IT on-site operations and infrastructure support services across its UK offices for an initial 3-year contract with optional extensions.

    🇬🇧United Kingdom· LondonPublished 29 Sept 2026· 2 weeks agoviaFind a Tender
    Contract value
    £1.3m
    Published 29 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £1,283,333indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      London

    Lifecycle

    Open

    Open tender — no closing date published. Opened 2 weeks ago.

    29 September 2026
    Open tender · no closing date published

    Brief

    The British Council is seeking a supplier to provide End User Computing (EUC) and on-site IT support services across its UK estate, including headquarters in Stratford, offices in Manchester, Belfast, Cardiff, Edinburgh, and Coventry. The successful supplier will deliver hands-on desk-side support, infrastructure management, and occasional site visits to complement the British Council's Digital and Technology team. Primary on-site presence is required at Stratford and Manchester, with remote support available for other locations. The contract is for an initial 3-year term with options for up to 4 additional one-year extensions. To proceed, interested suppliers must complete and sign a Non-Disclosure Agreement (NDA) and the Procurement-Specific Questionnaire (Annex 2) to receive access to the full tender pack and supporting documentation.

    Track record

    2 awards · 2 winners
    Open panel

    Mostly framework call-offs rather than head-to-head competition.

    In it software, BRITISH COUNCIL(THE) has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. DIGITAL MASSIVE LIMITED1× · 50%
    2. BLR WORLD LTD.1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-077c09

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    Buyer
    BRITISH COUNCIL(THE)
    Sector
    IT & Software