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    ContractsStorm UC Contact Centre Content Specialist
    Awarded contract

    Storm UC Contact Centre Content Specialist

    Awarded
    £257.7k
    Published 24 Sept 2026

    Standalone contract to provide content expertise and management services for a Storm UC contact centre operation.

    🇬🇧United KingdomPublished 24 Sept 2026· 1 month agoviaContracts Finder
    Awarded
    £257.7k
    Published 24 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £257,677
      Pounds sterling
    • Tender closed
      14 Sept 2026
      1 month ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • WA
      WAVENET LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    24 Sept 2026Today14 Sept 2026

    Brief

    This is a standalone contract opportunity for a Content Guru role supporting Storm UC's contact centre operations. The successful supplier will be responsible for creating, managing, and optimizing content resources that enhance contact centre performance, agent efficiency, and customer interactions. This includes developing knowledge management materials, training content, quality assurance documentation, and communication assets specific to unified communications platforms. The role requires expertise in contact centre workflows, content strategy, and user-facing documentation to support a high-performing contact centre team.

    Track record

    10 awards · 8 winners
    Open field

    No single supplier dominates the field.

    In professional services, SUSSEX PARTNERSHIP NHS FOUNDATION TRUST has awarded 10 contracts to 8 suppliers.

    Who wins here
    1. HUNTER HEALTHCARE RESOURCING LIMITED2× · 20%
    2. ERNST YOUNG LLP2× · 20%
    3. ILECS Limited1× · 10%
    4. VENN GROUP LIMITED1× · 10%
    5. WAVENET LIMITED1× · 10%
    6. AVISON YOUNG UK LTD1× · 10%

    +2 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, PROMAR INTERNATIONAL, KPMG LLP — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    9f5a0192-38b5-4ab7-aede-b65e65d7db93-915279

    Your fit

    Could you win the next one?

    This went to WAVENET LIMITED. Sonar reads SUSSEX PARTNERSHIP NHS FOUNDATION TRUST's work like this against your business — who holds it, and whether you could compete or partner next time.

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    Buyer
    SUSSEX PARTNERSHIP NHS FOUNDATION TRUST
    Sector
    Professional Services