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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsMicrosoft Dynamics 365 Application Support Services
    Awarded contract

    Microsoft Dynamics 365 Application Support Services

    Awarded
    £740k
    Published 22 Sept 2026

    Remote managed application support provider needed for Microsoft Dynamics 365 across Finance, HR, Procurement, CRM, and Warehouse functions on a 24-month contract with potential extensions.

    🇬🇧United Kingdom· North EastPublished 22 Sept 2026· 1 month agoviaFind a Tender
    Awarded
    £740k
    Published 22 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £740,000
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North East

    Suppliers

    1 supplier
    • KD
      Kerv Digital Limited
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    22 September 2026
    Awarded — no open tender advertised

    Brief

    CPI is seeking a contractor to provide ongoing managed application support for Microsoft Dynamics 365 across multiple business functions including Warehouse, Procurement, Finance, CRM, and HR. The successful contractor will deliver remote support during standard office hours, with any out-of-hours work (such as system upgrades) to be pre-agreed. The initial contract term is 24 months with potential for two 12-month extensions based on satisfactory performance. First-year budget is approximately £185,000, with a maximum contract value of £740,000 across the full term including extensions (these figures are estimates and not guaranteed). Depending on CPI's customer and partner requirements, contractor staff may need to obtain specified security clearance to access systems and data.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, CENTRE FOR PROCESS INNOVATION LIMITED has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. Framer1× · 25%
    2. Umio1× · 25%
    3. Kerv Digital Limited1× · 25%
    4. IN-TEND LIMITED1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-069ad1

    Your fit

    Could you win the next one?

    This went to Kerv Digital Limited. Sonar reads CENTRE FOR PROCESS INNOVATION LIMITED's work like this against your business — who holds it, and whether you could compete or partner next time.

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    CF
    Buyer
    CENTRE FOR PROCESS INNOVATION LIMITED
    Sector
    IT & Software