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    ContractsEnforcement Agent Services Contract for Debt Recovery
    Open tender

    Enforcement Agent Services Contract for Debt Recovery

    Contract value
    £9.5m
    Published 3 Aug 2026

    Cornwall Council is procuring Enforcement Agent Services for lawful debt recovery across multiple debt types, with contract commencement on 1 February 2027 using a lotted structure to encourage competition and specialist expertise.

    🇬🇧United Kingdom· South WestPublished 3 Aug 2026· 1 months agoviaFind a Tender
    Contract value
    £9.5m
    Published 3 Aug 2026

    Decision brief

    4 fields
    • Contract value
      £9,500,000indicative
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Lifecycle

    Open

    Open tender — no closing date published. Opened 1 months ago.

    3 August 2026
    Open tender · no closing date published

    Brief

    Cornwall Council is seeking qualified Enforcement Agent Service providers to manage the lawful recovery of unpaid debts including Council Tax, Business Rates, Penalty Charge Notices (PCNs), Housing Benefit Overpayments, and other eligible debts. The current contract expires in January 2027, with the new contract commencing 1 February 2027. This procurement ensures continuity of statutory debt recovery services essential to funding council services and protects critical income streams. The Council will use a lotted contract structure to encourage competition, improve service resilience, and enable specialist expertise for different debt types. Successful suppliers must demonstrate full compliance with relevant legislation, implement robust vulnerability management and governance processes, and commit to fair, proportionate, and customer-focused ethical enforcement practices. This is a competitive procurement opportunity for organizations experienced in professional debt enforcement and committed to responsible collection practices.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06da69
    CC
    Buyer
    CORNWALL COUNCIL
    Sector
    Professional Services