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    ContractsIT Ticketing System - Zendesk Suite Professional
    Awarded contract

    IT Ticketing System - Zendesk Suite Professional

    Awarded
    £68.2k
    Published 1 Jun 2026

    36-month contract to provide Zendesk Suite Professional IT ticketing and asset tracking system for Wandle organisation under G-Cloud 14 Framework.

    🇬🇧United KingdomPublished 1 Jun 2026· 4 months agoviaContracts Finder
    Awarded
    £68.2k
    Published 1 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £68,221
      Pounds sterling
    • Tender closed
      6 May 2026
      5 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • CV
      Capricorn Ventis Ltd t/a Capventis
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    1 Jun 2026Today6 May 2026

    Brief

    This is a 36-month contract for the provision of Zendesk Suite Professional, a cloud-based IT service management and asset tracking solution. The service supports Wandle's IT operations across the entire organisation, enabling efficient ticket management, asset tracking, and IT service delivery. This contract has been awarded under the G-Cloud 14 Framework and does not include any extension options. Suppliers should note the fixed 36-month term with no renewal or extension capability.

    Track record

    3 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, WANDLE HOUSING ASSOCIATION LIMITED has awarded 3 contracts to 3 suppliers.

    Who wins here
    1. Capricorn Ventis Ltd t/a Capventis1× · 33%
    2. PLENTIFIC LTD1× · 33%
    3. VODAFONEPANAFON SA1× · 33%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    eacdfc0d-caa8-4a91-90b2-b61b6fb5dde9-899947
    WH
    Buyer
    WANDLE HOUSING ASSOCIATION LIMITED
    Sector
    IT & Software