Demand Responsive Transport Service Provider – North East Lincolnshire

North East Lincolnshire Council is seeking a delivery partner to operate a transformational Demand Responsive Transport (DRT) service, commonly known as Phone n Ride. The service aims to fill accessibility gaps in the local transport network by providing flexible, on-demand bus services to residents in areas with limited conventional bus coverage or outside standard operating hours. While the existing bus network serves major urban centers like Grimsby and Cleethorpes well, many residents cannot access conventional services due to their location or preferred travel times. The DRT service will prioritize supporting vulnerable populations and those without reliable public transport options. This is a significant contract opportunity for an experienced transport operator with expertise in demand-responsive services, technology integration, and community transport management.