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    ContractsSMS Messaging Solution for MITEL Contact Centre
    Awarded contract

    SMS Messaging Solution for MITEL Contact Centre

    Awarded
    £23.4k
    Published 26 May 2026

    Procure an SMS Gateway solution to enable SMS messaging capabilities within MITEL Contact Centre platforms.

    🇬🇧United Kingdom· EnglandPublished 26 May 2026· 4 months agoviaFind a Tender
    Awarded
    £23.4k
    Published 26 May 2026

    Decision brief

    4 fields
    • Contract value
      £23,364
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • ZD
      ZING DEV LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 4 months ago.

    26 May 2026
    Awarded — no open tender advertised

    Brief

    This opportunity seeks an SMS Gateway solution to integrate with MITEL Contact Centre systems, enabling the platform to send SMS messages to customers and contacts. The solution must be fully compatible with MITEL infrastructure and support reliable message delivery. Zing Dev is identified as a qualified supplier with proven SMS gateway compatibility for MITEL systems. Prospective suppliers should demonstrate technical expertise in contact centre integrations, SMS delivery capabilities, and MITEL system compatibility. The solution should support scalable messaging volumes and include standard support and maintenance services.

    Track record

    4 awards · 3 winners
    Open field

    No single supplier dominates the field.

    In it software, SANDWELL METROPOLITAN BOROUGH COUNCIL has awarded 4 contracts to 3 suppliers.

    Who wins here
    1. ZING DEV LIMITED2× · 50%
    2. BIG BLUE DOOR LIMITED1× · 25%
    3. Civiteq Limited1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a28d

    Your fit

    Could you win the next one?

    This went to ZING DEV LIMITED. Sonar reads SANDWELL METROPOLITAN BOROUGH COUNCIL's work like this against your business — who holds it, and whether you could compete or partner next time.

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    SM
    Buyer
    SANDWELL METROPOLITAN BOROUGH COUNCIL
    Sector
    IT & Software