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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsFunnelback Search and Customer Care Services
    Awarded contract

    Funnelback Search and Customer Care Services

    Awarded
    £31.4k
    Published 15 Sept 2026

    Procurement opportunity seeking suppliers to provide Funnelback search platform implementation and customer care services.

    🇬🇧United Kingdom· South WestPublished 15 Sept 2026· YesterdayviaFind a Tender
    Awarded
    £31.4k
    Published 15 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £31,400
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South West

    Suppliers

    1 supplier
    • SU
      SQUIZ UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published yesterday.

    15 September 2026
    Awarded — no open tender advertised

    Brief

    This is a procurement opportunity for Funnelback Search and Customer Care solutions. Suppliers should provide services related to implementing and managing Funnelback search technology along with associated customer care and support services. The opportunity encompasses search platform deployment, configuration, maintenance, and customer support operations to enhance user search experience and provide responsive customer assistance.

    Track record

    7 awards · 7 winners
    Open field

    No single supplier dominates the field.

    In it software, UNIVERSITY OF EXETER has awarded 7 contracts to 7 suppliers.

    Who wins here
    1. Telent Technology Services Ltd1× · 14%
    2. Overleaf T/A Writelatex Limited1× · 14%
    3. Ideagen Gael Ltd1× · 14%
    4. SQUIZ UK LIMITED1× · 14%
    5. SIMPSON ASSOCIATES INFORMATION SERVICES LIMITED1× · 14%
    6. INNAXYS1× · 14%

    +1 more supplier

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06fa57
    UE
    Buyer
    UNIVERSITY OF EXETER
    Sector
    IT & Software