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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsContact & Connect Telephony Apps - Multi-Channel Communications Platform
    Awarded contract

    Contact & Connect Telephony Apps - Multi-Channel Communications Platform

    Awarded
    £88k
    Published 28 May 2026

    Procurement of Contact & Connect Telephony Apps, a multi-channel communications platform for integrated customer contact and engagement services.

    🇬🇧United Kingdom· EnglandPublished 28 May 2026· 3 months agoviaFind a Tender
    Awarded
    £88k
    Published 28 May 2026

    Decision brief

    4 fields
    • Contract value
      £88,022
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • CC
      CC2I LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    28 May 2026
    Awarded — no open tender advertised

    Brief

    This opportunity seeks provision of Contact & Connect Telephony Apps, a comprehensive multi-channel communications platform designed to facilitate customer and stakeholder engagement. The platform should integrate voice, messaging, and other communication channels into a unified solution. Potential suppliers should have experience developing or deploying telephony applications, managing multi-channel communication systems, and ensuring reliable delivery of customer contact services. The solution must support modern communication standards and provide seamless integration across various channels to enable efficient contact management and communications workflows.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, SUNDERLAND CITY COUNCIL has awarded 1 contract to 1 supplier.

    Who wins here
    1. CC2I LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a788
    SC
    Buyer
    SUNDERLAND CITY COUNCIL
    Sector
    IT & Software