BidSonarBidSonar
ContractsGrantsOrganisationsSectors
BidSonarBidSonar·Built by Hypership
SourcesBrandPrivacyTermsCookies

BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsContact & Connect Telephony Apps - Multi-Channel Communications Platform
    Awarded contract

    Contact & Connect Telephony Apps - Multi-Channel Communications Platform

    Awarded
    £88k
    Published 28 May 2026

    Procurement of Contact & Connect Telephony Apps, a multi-channel communications platform for integrated customer contact and engagement services.

    🇬🇧United Kingdom· EnglandPublished 28 May 2026· 3 months agoviaFind a Tender
    Awarded
    £88k
    Published 28 May 2026

    Decision brief

    4 fields
    • Contract value
      £88,022
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • CC
      CC2I LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    28 May 2026
    Awarded — no open tender advertised

    Brief

    This opportunity seeks provision of Contact & Connect Telephony Apps, a comprehensive multi-channel communications platform designed to facilitate customer and stakeholder engagement. The platform should integrate voice, messaging, and other communication channels into a unified solution. Potential suppliers should have experience developing or deploying telephony applications, managing multi-channel communication systems, and ensuring reliable delivery of customer contact services. The solution must support modern communication standards and provide seamless integration across various channels to enable efficient contact management and communications workflows.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, SUNDERLAND CITY COUNCIL has awarded 1 contract to 1 supplier.

    Who wins here
    1. CC2I LIMITED1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

    More from SUNDERLAND CITY COUNCIL

    4 listingsView all →
    Media & Communications🇬🇧United Kingdom

    Postal and Mail Services

    Provide postal and mail services including hybrid mail, bulk mailings, and revenue-sharing arrangements.

    est.£3,816,000SUNDERLAND CITY COUNCIL
    Published 21 Sept 2026
    AwardedSocial Care🇬🇧United Kingdom

    Care and Support Services for Extra Care Housing Residents

    Opportunity to deliver care and support services to residents in two extra care housing schemes in the local authority area.

    SUNDERLAND CITY COUNCIL
    Published 21 Sept 2026
    AwardedProfessional Services🇬🇧United Kingdom

    Sunderland Street Lighting Column Assessment Survey

    Conduct visual and structural assessments of approximately 1,000 street lighting columns in Sunderland to evaluate condition and remaining lifespan for asset management purposes.

    £29,136SUNDERLAND CITY COUNCIL
    Published 21 Sept 2026
    OpenEducation & Training🇬🇧United Kingdom

    Mental Health Champions Training Programme for Young People

    Pre-market engagement for developing mental health ambassador training to equip young people with advocacy and peer support skills.

    SUNDERLAND CITY COUNCIL
    Published 18 Sept 2026

    Open in IT & Software

    4 open listingsView all →
    OpenIT & Software🇬🇧United Kingdom

    Vulnerability Management Solution for University Hospitals Birmingham NHS Foundation Trust

    UHB seeks a Vulnerability Management Solution to support security and risk management across its large NHS hospital trust network serving 2.2 million patients annually.

    UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST
    Published 24 Sept 2026
    IT & Software🇬🇧United Kingdom

    Project Portfolio Management Solution - Market Engagement for Kent Fire and Rescue Service

    Kent Fire and Rescue Service seeks high-level market feedback on Project Portfolio Management solutions available through government frameworks to support strategic procurement decision-making.

    est.£100,000Kent & Medway Town Fire Authority
    Published 24 Sept 2026
    IT & Software🇬🇧United Kingdom

    Integrated Marketing and Enrollment Solution for Distance Learning

    Appoint an integrated partner to consolidate fragmented distance learning recruitment processes into a unified, responsive platform spanning demand generation, marketing automation, CRM, and student enrollment.

    UNIVERSITY OF HUDDERSFIELD
    Published 24 Sept 2026
    IT & Software🇬🇧United Kingdom

    Microsoft 365 Licence Procurement for London Stadium 2026

    London Stadium is procuring a comprehensive Microsoft 365 licence package including productivity, collaboration, and identity management tools through the CCS framework.

    est.£150,000London Stadium 185
    Published 24 Sept 2026
    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a788
    SC
    Buyer
    SUNDERLAND CITY COUNCIL
    Sector
    IT & Software