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    ContractsAnnual Support and Hosting for ELMS2 Equipment Loan Management System
    Awarded contract

    Annual Support and Hosting for ELMS2 Equipment Loan Management System

    Awarded
    £37.8k
    Published 19 Oct 2026

    North Tyneside Council is renewing its annual contract with Ethitec for specialized support, hosting, and maintenance of its ELMS2 community equipment loan management system.

    🇬🇧United Kingdom· North EastPublished 19 Oct 2026· YesterdayviaFind a Tender
    Awarded
    £37.8k
    Published 19 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £37,842
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      North East

    Suppliers

    1 supplier
    • ET
      ETHICAL TECHNOLOGY LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published yesterday.

    19 October 2026
    Awarded — no open tender advertised

    Brief

    North Tyneside Council is seeking to renew its annual contract for hosting, support, and maintenance of ELMS2 (Loan Equipment Management System). ELMS2 is a specialized platform that manages the Council's community equipment loan service and is configured specifically to meet the Authority's operational requirements. Ethitec, the current provider, possesses exclusive technical knowledge, system access, and infrastructure necessary to maintain uninterrupted service delivery. The system is critical to the Council's operations, and transitioning to an alternative supplier would require substantial data migration, system reconfiguration, and comprehensive user training, presenting significant technical and operational risks. Due to these factors and the absence of viable alternatives that can ensure service continuity without disruption, the Council intends to directly award this contract to the incumbent supplier.

    Track record

    4 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, North Tyneside Borough Council has awarded 4 contracts to 4 suppliers.

    Who wins here
    1. ACCESS PAYSUITE LTD1× · 25%
    2. ETHICAL TECHNOLOGY LIMITED1× · 25%
    3. PROACT IT UK1× · 25%
    4. BILLIGENCE EUROPE LTD1× · 25%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-078a85

    Your fit

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    NT
    Buyer
    North Tyneside Borough Council
    Sector
    IT & Software