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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsComplaint Investigation and Review Services for Council Services
    Closed contract

    Complaint Investigation and Review Services for Council Services

    Contract value
    £240k
    Closed 25 Jun 2026

    Experienced complaint investigators and independent review panel members needed to handle council complaints, particularly in children and adult social care services.

    🇬🇧United Kingdom· EnglandPublished 28 May 2026· 2 months agoviaFind a Tender
    Contract value
    £240k
    Closed 25 Jun 2026
    Tender deadline passed on 25 Jun 2026.

    Decision brief

    4 fields
    • Contract value
      est.£240,000
      Pounds sterling
    • Tender closed
      25 Jun 2026
      1 months ago
    • Sector
      Professional Services
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Lifecycle

    Closed

    Tender closed on 25 Jun 2026. Awaiting award.

    28 May 2026Today25 Jun 2026

    Brief

    This opportunity seeks experienced complaint investigators and independent persons to investigate and review complaints across all council services, with particular focus on Children and Adult Social Care where statutory responsibilities apply. The service requires skilled professionals who can conduct impartial investigations, serve as independent review panel members, and provide expert assessment of complaints. This is essential work supporting accountability, compliance with statutory requirements, and service improvement across the council. Suitable suppliers should have demonstrated expertise in complaints handling, knowledge of social care regulations, and the ability to maintain independence and objectivity throughout investigation and review processes.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06a752
    BM
    Buyer
    BARNSLEY METROPOLITAN BOROUGH COUNCIL
    Sector
    Professional Services