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    ContractsHost Operator Processing System and Part 11 Smart Ticketing Services
    Awarded contract

    Host Operator Processing System and Part 11 Smart Ticketing Services

    Status
    Awarded
    Published 1 Oct 2026

    WMCA is seeking a service provider to deliver an integrated Host Operator Processing System with Part 11 compliance for smart ticketing that meets ITSO requirements.

    🇬🇧United KingdomPublished 1 Oct 2026· 1 month agoviaContracts Finder
    Status
    Awarded
    Published 1 Oct 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      29 Jan 2026
      9 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • UN
      UNICARD LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    1 Oct 2026Today29 Jan 2026

    Brief

    West Midlands Combined Authority (WMCA) seeks a service provider to establish a Host Operator Processing System (HOPS) that integrates seamlessly with the existing ticketing system architecture and enables secure data exchange. The contract will include implementation of Part 11 compliance to deliver smart ticketing solutions that meet ITSO (Integrated Transport Smart Open) requirements. The successful supplier will be responsible for system design, integration, deployment, and ongoing support to ensure compliance with smart ticketing standards and interoperability with current infrastructure.

    Track record

    14 awards · 9 winners
    Open field

    No single supplier dominates the field.

    In it software, WEST MIDLANDS COMBINED AUTHORITY has awarded 14 contracts to 9 suppliers.

    Who wins here
    1. RIDGE AND PARTNERS LLP3× · 21%
    2. Matchtech Group (UK) Ltd3× · 21%
    3. CONSTELLIA PUBLIC LTD2× · 14%
    4. MISSION ACCOMPLISHED LIMITED1× · 7%
    5. BEACON RESILIENCE & CONTINUITY LTD1× · 7%
    6. UNICARD LIMITED1× · 7%

    +3 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    8fc92c97-a993-4dad-9eba-137508d9d007-916013

    Your fit

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    This went to UNICARD LIMITED. Sonar reads WEST MIDLANDS COMBINED AUTHORITY's work like this against your business — who holds it, and whether you could compete or partner next time.

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    WM
    Buyer
    WEST MIDLANDS COMBINED AUTHORITY
    Sector
    IT & Software