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    ContractsHost Operator Processing System and Part 11 Smart Ticketing Services
    Awarded contract

    Host Operator Processing System and Part 11 Smart Ticketing Services

    Status
    Awarded
    Published 1 Oct 2026

    WMCA is seeking a service provider to deliver an integrated Host Operator Processing System with Part 11 compliance for smart ticketing that meets ITSO requirements.

    🇬🇧United KingdomPublished 1 Oct 2026· YesterdayviaContracts Finder
    Status
    Awarded
    Published 1 Oct 2026

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Tender closed
      29 Jan 2026
      8 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • UN
      UNICARD LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published yesterday.

    1 Oct 202629 Jan 2026

    Brief

    West Midlands Combined Authority (WMCA) seeks a service provider to establish a Host Operator Processing System (HOPS) that integrates seamlessly with the existing ticketing system architecture and enables secure data exchange. The contract will include implementation of Part 11 compliance to deliver smart ticketing solutions that meet ITSO (Integrated Transport Smart Open) requirements. The successful supplier will be responsible for system design, integration, deployment, and ongoing support to ensure compliance with smart ticketing standards and interoperability with current infrastructure.

    Track record

    11 awards · 8 winners
    Open field

    No single supplier dominates the field.

    In it software, WEST MIDLANDS COMBINED AUTHORITY has awarded 11 contracts to 8 suppliers.

    Who wins here
    1. RIDGE AND PARTNERS LLP3× · 27%
    2. Matchtech Group (UK) Ltd2× · 18%
    3. BEACON RESILIENCE & CONTINUITY LTD1× · 9%
    4. CONSTELLIA PUBLIC LTD1× · 9%
    5. UNICARD LIMITED1× · 9%
    6. AMAZON WEB SERVICES EMEA SARL UK BRANCH1× · 9%

    +2 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    8fc92c97-a993-4dad-9eba-137508d9d007-916013
    WM
    Buyer
    WEST MIDLANDS COMBINED AUTHORITY
    Sector
    IT & Software