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    ContractsRural Payments Agency Vendor Support Services
    Awarded contract

    Rural Payments Agency Vendor Support Services

    Awarded
    £560k
    Published 1 Oct 2026

    Vendor support services for Rural Payments Agency's critical payment processing systems across dual datacentres, with a 3-year initial contract and extension options.

    🇬🇧United KingdomPublished 1 Oct 2026· 5 days agoviaContracts Finder
    Awarded
    £560k
    Published 1 Oct 2026

    Decision brief

    4 fields
    • Contract value
      £560,000
      Pounds sterling
    • Tender closed
      17 Sept 2026
      2 weeks ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • ID
      INSIGHT DIRECT UK LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 5 days ago.

    1 Oct 2026Today17 Sept 2026

    Brief

    The Rural Payments Agency (RPA) seeks vendor support services for critical business applications hosted across two datacentres: one supporting Development, Test, and Disaster Recovery environments, and another for Production. The Rural Payments Service (RPS) encompasses mission-critical systems including Siti Agri (Rural Payments Portal), Customer Portal, Land Management System (LMS), and Data Warehouse (DWH). These systems process payments to landowners and require continuous operational support. While some components may be replaced over time, the Payments Portal and Customer Portal are expected to remain operational for several years. This contract is essential to maintain service continuity for Defra Group's ability to process landowner payments. The vendor will support infrastructure across both datacentres while Defra investigates longer-term cloud migration and cloud-native solutions. The initial contract period is 3 years with two optional 1-year extensions to ensure uninterrupted service delivery of this critical government function.

    Track record

    12 awards · 11 winners
    Open field

    No single supplier dominates the field.

    In it software, DEPARTMENT FOR ENVIRONMENT FOOD RURAL AFFAIRS has awarded 12 contracts to 11 suppliers.

    Who wins here
    1. IBM UNITED KINGDOM LIMITED2× · 17%
    2. CAPGEMINI UK PLC1× · 8%
    3. HERD IT CONSULTING LTD1× · 8%
    4. Robiquity Limited1× · 8%
    5. TRANSFORM UK CONSULTING LTD1× · 8%
    6. i101× · 8%

    +5 more suppliers

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    f7fce0b4-1f3e-4c9c-9e6a-140634fdf04d-916126

    Your fit

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    DF
    Buyer
    DEPARTMENT FOR ENVIRONMENT FOOD RURAL AFFAIRS
    Sector
    IT & Software