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    ContractsUlysses Safeguard System License and Support Contract
    Awarded contract

    Ulysses Safeguard System License and Support Contract

    Awarded
    £30.3k
    Published 11 Sept 2026

    NHS Surrey and Sussex ICB is procuring a 2-year Ulysses safeguard system license and support contract worth £30,275.94 for risk, complaints, and incident management.

    🇬🇧United Kingdom· South EastPublished 11 Sept 2026· 1 month agoviaFind a Tender
    Awarded
    £30.3k
    Published 11 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £30,276
      Pounds sterling
    • Closing date
      Not published
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      South East

    Suppliers

    1 supplier
    • U2
      ULYSSES (2000) LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 1 month ago.

    11 September 2026
    Awarded — no open tender advertised

    Brief

    NHS Surrey and Sussex Integrated Care Board is seeking a contract for the Ulysses safeguard software system. This 2-year contract includes licensing, software updates, helpdesk support, user forums, and webinar training for the Risk, Request for Information (complaints and PALS), and Incident management modules. The system consolidates risk registers, complaints, PALS records, MP enquiries, legal services documentation, and patient safety incident reporting into a single platform, enabling comprehensive reporting to support executive decision-making and board governance. The total contract value is £30,275.94 (excluding VAT) for the 2-year period. Suppliers should demonstrate expertise in healthcare compliance software, customer support capabilities, and experience serving NHS organizations.

    Track record

    2 awards · 2 winners
    Thin record

    Only 2 prior awards here — too little to read.

    In it software, NHS SURREY AND SUSSEX INTEGRATED CARE BOARD has awarded 2 contracts to 2 suppliers.

    Who wins here
    1. ULYSSES (2000) LIMITED1× · 50%
    2. CIVICA UK LIMITED1× · 50%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f7c0

    Your fit

    Could you win the next one?

    This went to ULYSSES (2000) LIMITED. Sonar reads NHS SURREY AND SUSSEX INTEGRATED CARE BOARD's work like this against your business — who holds it, and whether you could compete or partner next time.

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    NS
    Buyer
    NHS SURREY AND SUSSEX INTEGRATED CARE BOARD
    Sector
    IT & Software