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    ContractsNHS Public Feedback Perception Survey
    Awarded contract

    NHS Public Feedback Perception Survey

    Awarded
    £14k
    Published 25 Jun 2026

    Commission a public perception survey to measure how well the NHS listens to patient feedback and assess attitudes toward providing care feedback.

    🇬🇧United Kingdom· EnglandPublished 25 Jun 2026· 3 months agoviaFind a Tender
    Awarded
    £14k
    Published 25 Jun 2026

    Decision brief

    4 fields
    • Contract value
      £14,000
      Pounds sterling
    • Closing date
      Rolling
      No closing date published
    • Sector
      Healthcare & Medical
      Browse related listings
    • Location
      🇬🇧United Kingdom
      England

    Suppliers

    1 supplier
    • IM
      IPSOS MARKET RESEARCH LIMITED
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 3 months ago.

    25 June 2026
    Awarded — no open tender advertised

    Brief

    NHS England is commissioning a perceptions poll to measure public attitudes toward NHS feedback mechanisms. The study will assess how well the NHS listens to patient feedback and evaluate the ease, comfort, and perceived value of providing feedback about NHS care experiences. This project will replicate four core questions from the Department of Health and Social Care's original IPSOS face-to-face survey conducted between 2013 and 2017, enabling trend analysis and comparison with historical data. Suppliers should be experienced in conducting public perception surveys, managing large-scale polling operations, and analyzing healthcare-related feedback data.

    Track record

    28 awards · 25 winners
    Open field

    No single supplier dominates the field.

    In professional services, NHS ENGLAND has awarded 28 contracts to 25 suppliers.

    Who wins here
    1. Niche Health and Social Care Consulting Limited3× · 11%
    2. The British Computer Society2× · 7%
    3. Healthcare Innovation Consortium Ltd1× · 4%
    4. Genius Within CIC1× · 4%
    5. NHS SHARED BUSINESS SERVICES LIMITED1× · 4%
    6. MIAA (Mersey Internal Audit Agency)1× · 4%

    +19 more suppliers

    Across professional services, the most active winners are REED SPECIALIST RECRUITMENT LIMITED, KPMG LLP, Hays Specialist Recruitment Ltd — the field to beat, or your route in as a partner.

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    Take action
    View on sourceFind a Tender

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06bd1e
    NE
    Buyer
    NHS ENGLAND
    Sector
    Healthcare & Medical