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BidSonar is an independent index of public-sector opportunities. We aggregate data from official sources and are not affiliated with any procurement body. Data is licensed under the Open Government Licence v3.0 and the EU TED reuse notice.

    ContractsCustomer Feedback Survey Platform
    Awarded contract

    Customer Feedback Survey Platform

    Awarded
    £30.2k
    Published 1 Sept 2026

    Procurement for a customer survey tool to help organizations collect, manage, and analyze customer feedback effectively.

    🇬🇧United KingdomPublished 1 Sept 2026· 2 months agoviaContracts Finder
    Awarded
    £30.2k
    Published 1 Sept 2026

    Decision brief

    4 fields
    • Contract value
      £30,204
      Pounds sterling
    • Tender closed
      28 Aug 2026
      2 months ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom

    Suppliers

    1 supplier
    • SS
      Snap Survey
    Lead contractor

    Lifecycle

    Awarded

    Contract awarded. Originally published 2 months ago.

    1 Sept 2026Today28 Aug 2026

    Brief

    This opportunity involves the procurement of a customer survey tool to collect and analyze feedback from service users. The successful supplier will need to provide a comprehensive survey platform that enables organizations to design, distribute, and analyze customer feedback across multiple channels. The solution should support various survey types, data collection methods, and provide robust analytics and reporting capabilities. Key requirements likely include user-friendly survey design interfaces, respondent management, data security compliance, and integration with existing systems. This is a UK Government contract opportunity published on Contracts Finder. For full details, requirements, and tender instructions, please visit the official Contracts Finder notice using the provided link.

    Track record

    1 award · 1 winner
    Thin record

    Only 1 prior award here — too little to read.

    In it software, NHSBSA has awarded 1 contract to 1 supplier.

    Who wins here
    1. Snap Survey1× · 100%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, INSIGHT DIRECT UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View on sourceContracts Finder

    Award notice and full record on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    contractsfinder.service.gov.uk
    Record ID
    d596b075-5aa8-4a54-843d-aaae3e8e67b5-912618

    Your fit

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    This went to Snap Survey. Sonar reads NHSBSA's work like this against your business — who holds it, and whether you could compete or partner next time.

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    NH
    Buyer
    NHSBSA
    Sector
    IT & Software