Extra Care Supported Housing - 214 Units Across Six Schemes

This contract involves operating six extra care housing schemes providing 214 units of accommodation and 24/7 support for vulnerable adults who need both housing and care. Referrals come through Adult Social Care following eligibility assessment. Key requirements: CQC registration as a community care provider is mandatory. Services include personal care, domestic support, and activities to reduce isolation and improve wellbeing. The schemes serve people of all ages (not just over 55s) who need minimum to core-level support, with residents' complexity and support needs increasing over the contract term. The service enables residents to purchase additional care from off-site providers using personal budgets, giving them choice and control. Four units function as step-down beds accessible on demand to reduce hospital delays. The preventive approach keeps people living independently in the community, reducing reliance on institutional care and lowering costs across health and social care systems.