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    ContractsCustomer Engagement Platform Framework Agreement
    Closed contract

    Customer Engagement Platform Framework Agreement

    Contract value
    £29.2m
    Closed 8 Oct 2026

    Scottish Enterprise is seeking a customer engagement platform provider through a 4-year framework agreement with call-off access for partner organizations.

    🇬🇧United Kingdom· ScotlandPublished 28 Aug 2026· 2 months agoviaFind a Tender
    Contract value
    £29.2m
    Closed 8 Oct 2026
    Tender deadline passed on 8 Oct 2026.

    Decision brief

    4 fields
    • Contract value
      est.£29,167,000
      Pounds sterling
    • Tender closed
      8 Oct 2026
      1 month ago
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Scotland

    Lifecycle

    Closed

    Tender closed on 8 Oct 2026. Awaiting award.

    28 Aug 2026Today8 Oct 2026

    Brief

    Scottish Enterprise is establishing a 4-year framework agreement for a customer engagement platform (CEP) with associated implementation and professional services. The framework will enable named partner bodies to access services through their own call-off agreements, with individual call-offs not exceeding 10 years in duration. Suppliers should note that Scottish Enterprise will simultaneously award an initial call-off contract for their own specified requirements as detailed in the Invitation to Tender (ITT). This is a full-scope framework opportunity open to qualified providers meeting the ITT criteria.

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    Take action
    View on sourceFind a Tender

    Original closed notice on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06eea6

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    SE
    Buyer
    Scottish Enterprise
    Sector
    IT & Software