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    ContractsLegal Case Management System
    Open tender

    Legal Case Management System

    The British Business Bank is conducting market engagement for a new Legal Case Management System to replace manual processes and improve legal operations management.

    🇬🇧United Kingdom· Yorkshire and the HumberPublished 10 Sept 2026· TodayviaFind a Tender

    Decision brief

    4 fields
    • Contract value
      Not disclosed
      Source did not declare a figure
    • Closing date
      Rolling
      No closing date published
    • Sector
      IT & Software
      Browse related listings
    • Location
      🇬🇧United Kingdom
      Yorkshire and the Humber

    Lifecycle

    Open

    Open tender — no closing date published. Opened today.

    10 September 2026
    Open tender · no closing date published

    Brief

    The British Business Bank is seeking to improve its legal operations through a new Case Management System. The organization's Legal team currently manages legal matters, disputes, litigation deadlines, correspondence, advice and documentation using email, shared drives, and manual tracking methods, which create operational risks, compliance issues, and business continuity challenges. This pre-market engagement is designed to test supplier capabilities and establish the scope, requirements and commercial terms for a Legal Case Management System. The solution should support: matter and deadline tracking, secure document and correspondence management, knowledge reuse and reporting functionality, integration with Microsoft 365 systems, and compliance with information governance requirements. This is a pre-procurement engagement phase; the final contract value will be determined following completion of the market testing exercise. Interested suppliers should review the full opportunity details and submission requirements on the eSourcing portal.

    Track record

    5 awards · 4 winners
    Open field

    No single supplier dominates the field.

    In it software, British Business Bank has awarded 5 contracts to 4 suppliers.

    Who wins here
    1. Salesforce UK Limited2× · 40%
    2. SOFTCAT PLC1× · 20%
    3. PHOENIX SOFTWARE LTD1× · 20%
    4. Project Affinity Inc1× · 20%

    Across it software, the most active winners are SOFTCAT PLC, PHOENIX SOFTWARE LTD, CIVICA UK LIMITED — the field to beat, or your route in as a partner.

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    Take action
    View tender on sourceFind a Tender

    Full notice and submission process on the publisher's site

    Publisher
    UK Cabinet Office
    Licence
    OGL v3.0
    Source
    find-tender.service.gov.uk
    Record ID
    ocds-h6vhtk-06f6d1
    BB
    Buyer
    British Business Bank
    Sector
    IT & Software