Integrated Urgent Care Services for Essex, Norfolk and Suffolk

NHS integrated care boards across Essex, Norfolk, Suffolk and Central East (excluding Cambridge and Peterborough) are planning to commission integrated urgent care services starting October 2028. The services will combine NHS 111, clinical assessment services, GP out-of-hours care and urgent care coordination into a single, coordinated system. The goal is to improve patient access to urgent care by allowing patients to be assessed once and directed to appropriate services closer to home, while reducing pressure on emergency departments. This notice invites market engagement to gather information and evidence that will shape future commissioning and procurement decisions. This is a pre-procurement engagement exercise only and does not constitute a formal tender call or commitment to any specific procurement approach, service model or contract structure. Final governance and contractual arrangements are still being developed.